How to Connect a Guest Order to an Thotfy Account

You can purchase most items on Thotfy.com without creating an account. If you placed an order as a guest, you can link that order to a Thotfy account to get help with your order or leave a review.

Steps to Connect Your Guest Order

1. Open your email inbox
   
2. Find the order confirmation email you received after placing your order
   
   • This email is sent from info@thtofy.com
     

1. Click View Your Order in the email
   
2. Follow the on-screen steps to sign in or create a Thotfy account
   
3. Once your order is linked, you can:
   
   • View order details
     
   • Contact the seller for help
     
   • Track your order
     
   • Leave a review
     

Don’t Want to Create a Thotfy Account?

If you prefer not to link your order to a Thotfy account, you can reply directly to your order confirmation email to contact the seller.

Please note:

• Without an account, you won’t be able to leave a review
  
• You won’t be able to request platform-level support if there’s an issue with the order
  

I See an Error Saying I Don’t Have Permission to Access This Page

This usually means you’re signed in with a different email address than the one used to place the order.

Try this:

• Sign out of Thotfy on all browsers and devices
  
• Sign in again using the email address used for the guest order
  

Nothing Happens When I click the Link in the email.

Make sure you’re clicking the link in the original order confirmation email.

The link to connect your order will not appear in:

• Shipping update emails
  
• Message notifications
  
• Promotional emails
  

I Can’t Find My Order Receipt

If you can’t locate your order email:

• Check your Spam or Junk folders
  
• Search your inbox for emails from info@thtofy.com
  

Still Need Help?

If you’re still unable to connect your guest order to your Thotfy account, don't hesitate to get in touch with Thotfy Support, and our team will assist you.