How to Update Your Legal Name and Taxpayer Information
Running a shop on Thotfy means you’re not just sharing your creativity—you’re also managing a small business. As your shop grows, there may be times when you need to update important details such as your legal name, bank information, GST number, or UIN (Unique Identification Number).
Keeping these details accurate helps ensure that:
- Your seller payouts are processed smoothly
- Your shop remains compliant with marketplace policies
- Your tax and payment records stay accurate
- Buyers and the platform can trust your business information
Thotfy is a creator-focused Indian marketplace designed for artisans, hobbyists, and independent makers selling handmade and custom products. To support creators at different stages of their journey, the platform allows both GST-registered businesses and non-GST sellers using a UIN.
If your business details change—such as updating your name, registering for GST, or correcting your tax information—you can update these details through your Seller Dashboard.
Jump to a Section
- Updating your legal name
- Updating your taxpayer information (GST / UIN)
- Upgrading from UIN to GST
- Important things to know
- Troubleshooting
Updating Your Legal Name
Your legal name is the name associated with your seller account and the bank account where your Thotfy payments are deposited.
You may need to update your legal name if:
- Your business name changes
- You correct a spelling error during registration
- You switch from an individual account to a registered business
- Your bank account name is updated
Steps to update your legal name
- Sign in to your Thotfy seller account.
- Open your Seller Dashboard.
- Go to Account Settings or Business Information.
- Update your legal name or business name.
- Save the changes.
Important
The legal name on your Thotfy seller account must match the name on your bank account. This helps prevent payout delays, verification issues, or payment rejections.
Updating Your Taxpayer Information (GST / UIN)
Thotfy supports both GST-registered sellers and non-GST sellers, making it easier for creators, artisans, and small businesses to start selling handmade products online.
Depending on your seller type, you will need to provide the appropriate tax information.
Seller Type and Required Tax Information
- GST-Registered Seller: Valid GSTIN (Goods and Services Tax Identification Number)
- Non-GST Seller: Valid UIN (Unique Identification Number)
The UIN system allows individual creators and hobby sellers to sell legally on the platform without needing a full GST registration.
Steps to update your tax information
- Sign in to your Thotfy seller account.
- Open your Seller Dashboard.
- Navigate to Account Settings or Tax Information.
- Enter or update your GSTIN or UIN.
- Save your changes.
Once updated, your tax information will be used for seller verification, compliance, and payout processing.
Upgrading from UIN to GST
Many sellers begin their journey on Thotfy as individual creators or hobby sellers using a UIN. As your shop grows and you start selling more products, you may decide to register your business under GST.
Upgrading to GST can offer several advantages.
Benefits of GST registration
- Ability to operate as a registered business seller
- Potential to sell across India with business compliance
- Improved buyer trust and credibility
- Easier management of business taxes and invoices
Once your GST registration is approved, simply update your GSTIN in your seller account settings.
Important Things to Know
Before updating your legal or tax information, keep the following points in mind:
- Ensure the details you enter match your official documents.
- Your bank account holder name must match your legal seller name.
- Incorrect tax information may cause payment delays or account verification issues.
- Always double-check your GSTIN or UIN format before saving.
If you are unsure about your tax registration or compliance requirements, it may be helpful to consult a tax professional or GST advisor.
Troubleshooting
Sometimes sellers may experience issues while updating their account information. Below are some common problems and how to resolve them.
Unable to save changes
Check that:
- Your GSTIN or UIN format is correct
- Your legal name matches your bank account name
- All required fields are completed
Information does not match official records
If the system cannot verify your tax details, it may be because:
- Your GSTIN or UIN was entered incorrectly
- Your name does not match the official registration records
Verify your details with your GST certificate or UIN registration information before submitting.
Need Help?
If you continue to experience issues while updating your legal or taxpayer information, our support team is here to help.
📧 Email: support@thotfy.com
WhatsApp Support: +91 9480590663 (during working hours)
When contacting support, please include:
- Your seller account email address
- A clear description of the issue
- Any relevant details about your legal name or tax information
Our team will review your request and help resolve the issue as quickly as possible.