Fees, Payments & Taxes on Thotfy

Welcome to the Thotfy family — where real buyers meet real sellers, creating real growth.

Thotfy is a creator-focused marketplace built to help artisans, hobbyists, and independent makers sell handmade and customized products online without heavy platform costs. Our goal is simple: make it easier for creators to start and grow their businesses from home.

To support this mission, Thotfy follows a transparent and creator-friendly financial model. There are no hidden charges, no monthly subscriptions, and no listing fees. Sellers only pay a small commission when a product is successfully sold.

Below is everything you need to know about seller fees, payments, and taxes on Thotfy.

Jump to a Section

• What fees does Thotfy charge sellers?
  
• How do seller payments work?
  
• When do sellers receive payouts?
  
• How do taxes work on Thotfy?
  
• GST vs UIN sellers
  
• Cancellations, returns, and refunds
  

What Fees Does Thotfy Charge Sellers?

Thotfy is designed to keep costs low for creators who are just starting their online business.

Registration Fee

Creating a seller account on Thotfy is completely free.

You can open your shop and start listing products without paying any signup charges.

Product Listing Fees

Thotfy does not charge any listing fees.

You can list as many handmade or customized products as you want without worrying about additional costs.

Monthly Subscription

There are no monthly or subscription charges to maintain your shop.

Your store can remain active on the platform without recurring platform fees.

Sales Commission

Thotfy charges a small 8% commission only when a product is successfully sold.

This means:

• You only pay when you earn.
  
• There are no upfront financial risks for creators.
  

This commission helps maintain the marketplace, platform technology, and support services that help sellers reach buyers.

How Do Seller Payments Work?

When a buyer places an order on Thotfy, the payment is processed securely through the platform.

Once the order is successfully completed, your earnings are transferred to your registered bank account.

Payment Method

Seller payouts are made through direct bank transfer to the bank account linked to your seller profile.

Settlement Reports

For transparency, sellers receive clear transaction records and payout details that help track earnings and orders.

This ensures that every seller can easily understand how their payouts are calculated.

When Do Sellers Receive Payouts?

Thotfy follows a weekly payout cycle.

Payments are processed once the following conditions are met:

• The order has been successfully delivered to the buyer
  
• The applicable return window has closed
  

Once these conditions are satisfied, the seller payout is released during the weekly settlement cycle.

Important Tip

To avoid payout delays, make sure that:

• Your bank account details are accurate
  
• Your legal name matches your bank account name
  
• Your tax information is correctly entered
  

Keeping your account information updated ensures smooth and timely payments.

How Do Taxes Work on Thotfy?

Since Thotfy operates as a marketplace connecting buyers and independent sellers, sellers are responsible for complying with applicable tax regulations based on their registration status.

Taxes may apply to transactions depending on the seller’s GST registration status and local tax requirements in India.

If you are unsure about your tax obligations, it is always recommended to consult a tax professional or GST advisor.

GST vs UIN Sellers

To support creators at different stages of their business journey, Thotfy allows both GST-registered sellers and non-GST sellers to operate on the platform.

GST-Registered Sellers

• Selling reach: Across India
  
• Requirement: Valid GSTIN (Goods and Services Tax Identification Number)
  

GST-registered sellers can ship and sell products nationwide.

Non-GST Sellers (UIN)

• Selling reach: Within the same state
  
• Requirement: Valid UIN (Unique Identification Number)
  

The UIN system allows individual creators and hobby sellers to start selling without requiring full GST registration.

If your business grows, you can upgrade from UIN to GST registration at any time to expand your reach across India.

Cancellations, Returns, and Refunds

Financial adjustments related to cancellations, returns, and refunds follow the policies defined by each seller’s shop.

Order Cancellations

Order cancellations are handled according to the cancellation policy specified in the product listing or shop policy.

Returns

Return eligibility depends on:

• The product category
  
• The seller’s return policy
  

Buyers should review these policies before placing an order.

Refund Adjustments

If a return is approved and the product is received back, the buyer’s refund will be processed and the seller payout will be adjusted accordingly.

This ensures a fair process for both buyers and sellers.

Need Help With Fees or Payments?

If you need assistance understanding seller fees, payout details, or onboarding steps, the Thotfy support team is here to help.

WhatsApp Support: +91 9480590663 (during working hours)
Website: Visit thotfy.com to access your Seller Dashboard and account settings.

Our goal is to make sure every creator on Thotfy can focus on what matters most — creating beautiful handmade products and growing a successful business.