Privacy Policy
At THOTFY, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
Information We Collect
When you visit our website, we may collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our website, and information about how you interact with our website.
When you make a purchase or attempt to make a purchase through our website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."
How We Use Your Information
We use the Order Information that we collect generally to fulfill any orders placed through our website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the website, and to assess the success of our marketing and advertising campaigns).
Sharing Your Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Cashfree to power our payments. You can read more about how Cashfree uses your Personal Information here: https://www.cashfree.com/privacypolicy/. We also use Google Analytics to help us understand how our customers use the website--you can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Data Retention
When you place an order through the website, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Your Rights
It is important to us that you remain in control of your data. Please write to us at support@THOTFY.com if you wish to exercise any of your rights provided below:
Right to rectification
In the event that any personal data provided by you is inaccurate, incomplete or outdated, then you shall have the right to provide us with the accurate, complete and up to date data and have us rectify such data at our end immediately. We urge you to ensure that you always provide us with accurate and correct information to ensure that your use of our Platform is uninterrupted.
Right to Erasure
You have the right to demand us to erase your personal data and we will do so without undue delay, provided that the data is no longer required by us and there is no legal requirement to retain the data. Do note that multiple legal bases may exist in parallel and we may still have to retain certain personal data at any time, despite your request to delete it.
Right to Confirmation and Access
You can seek a confirmation from us as to whether any of your personal data is being or has been processed. If we are processing such data, then you may ask us for a summary of such processed data. You also have the right to ask us for a brief summary of our processing activities.
Right to withdraw consent
You may write to us at support@THOTFY.com to withdraw your consent to any specific data processing. However, please note that, you may not be able to access certain parts of the Platform, as well as certain services from on the Platform if you withdraw your consent. Do note that despite your withdrawal request, we may continue to retain and store your data as provided in Section 6 (Data Retention) below.
Right to opt-out
You may opt out of receiving promotional and marketing emails from us by writing to us. You may also opt out of receiving emails and other messages from us by following the unsubscribe instructions in those messages. Please note that opting out of receiving push notifications may impact your use of the Platform. However, even if you opt out of receiving our promotional and marketing emails, we will still send you transactional messages through emails about your purchases.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@THOTFY.com.
This Privacy Policy is effective as of [Date] and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.